A
Conversation with William R. Miller
This conversation with Dr. William
R. Miller occurred at his home in
__________________
Addiction:
I thought it would be helpful for the people who are going to read this
to first get the basics, the facts of your life -- the who, what and where, and
where you went to school and all of that and then we’ll go back to the
interesting part, of course, which is the ideas and experiences.
Miller:
Well, I grew up in Appalachia in a
little coal mining town in
A:
What happened after
that?
WRM: At
the time that I was ready to go back to graduate school after a couple of years
of service, there had been a political conflict within the psychology
department and Loren Chapman, the Director of Clinical Training called me in
March or April to say that my advisor, Mavis Hetherington, was leaving along
with half of the clinical faculty, there would be no new graduate students
admitted and no classes offered, financial aid was uncertain, and there was no
one on the clinical faculty working in my area of interest. Nevertheless, he said, I could come back, or
he would help me get into another school.
Obviously Plan B sounded better.
A: What
were you studying initially?
WRM: With
Mavis I was exploring topics related to the psychology of humor, and also
individual differences in pain and suffering – repressor/sensitizer
differences. I hadn’t really gotten too much of a start. Dick McFall was also there and I’d done a
reading course with him and was becoming interested in cognitive behavioral
therapies. Alan Marlatt was also on the
faculty, but I don’t think I ever met him when I was at
A: Who
was your primary mentor there?
WRM: Well,
Hal Arkowitz was my first mentor. I did my masters thesis with Hal. Back then
there were summer internships with the Veterans Administration, and that point
the university owned those slots, so we could choose the hospital where we
wanted to work.. My wife Kathy, whom I had met in Madison, and I both liked
A: Now
was this a paid placement for the summer?
WRM: Yes,
it provided a stipend that supported a year of graduate study. They essentially paid for my second year of
training and then I worked for the summer for the VA, so it was a wonderful
deal. Long gone now, but students would just do service for the summer in a
veterans hospital. Anyhow, that was my introduction to alcoholism which I
literally knew nothing about, hadn’t learned anything about it in graduate studies
to that point and had no family history. It was just a blank slate for me. Bob (Hall) had me look into some new research
from the Sobells, which had been released in the State of
A: So
this was what year?
WRM: 1973. Bob said, “Read this and see if it’s
something that we should be doing.” I
did, and we tried out a little controlled drinking therapy at the inpatient
unit and pretty quickly decided this wasn’t the right thing for that population.
A: Why
did you decide that?
WRM: It
just seemed like the severity was too high and it wasn’t a good fit, and they
were getting a lot of other messages about stopping drinking and it just was
creating more difficulties than promise. So it didn’t seem like the right fit
there, but I thought, “Now this is something you could do with people earlier,
farther upstream.” I had taken a class
from Ed Lichtenstein, who was very much
emphasizing preventive interventions and pulling people out of the river before
they go over the waterfall.
A: This
was in
WRM: Yes,
back at
A: Actually
I’m going to stop you for a second, even though I said let’s just go through
the basics first. You said that fairly matter-of-factly, you know. You said you wanted to look at problem
drinkers and people who are farther upstream, but that was not common thinking
at that time, at all.
WRM: No,
not at all.
A: There
really wasn’t much about the idea of people who had drinking problems who
weren’t diagnosable. Probably the most common stuff on progression was Jellinek’s
work. So, where did your ideas come from, your ideas about, “Gee
there must be these people upstream and there are people who have problems that
aren’t severe”?
WRM: Well,
it seemed natural. My training was
behavioral and so I’ve always thought about drinking as a behavior, and it
didn’t seem to me that alcohol problems came in only one flavor. That was the belief at the time, though, that
either you were alcoholic and incapable of moderate drinking or not alcoholic
and you could drink whatever you wanted with impunity. It was pretty clear that
wasn’t true from the medical literature.
In fact one early effect of my reading the medical literature on
alcoholism was a big decrease in my own drinking, so it had that benefit for me
as well. But it seemed a natural thing to try.
Syd Lovibond, even before the Sobells,
had done a study in
A: After
graduate school, where did you do your internship?
WRM: At
the Veterans Administration hospital in
A: Who
was the director [of the psychology internship] then?
WRM: Don
Lim. I worked with John Marquis, and also did a neuropsychology rotation with
Jim Moses there. I had experience at the front door as an intake worker, which
is one place where I realized that practitioners often get almost no
feedback. I would work up people who
came in, give them a provisional diagnosis refer them to what I thought was the
appropriate place in the VA system, and never heard anything else, whether I
had it right or got it wrong or if they even got there. That’s a theme that has stayed with me -
that it’s easy when you are in practice to operate in a feedback vacuum and
literally not get any better at what you’re doing because you just don’t get
any corrective feedback over time. That was really apparent there in the intake
service. I also did a couple of studies
while I was on internship. One of them was with this little self-help manual
that was called How to Control Your
Drinking, that was co-authored by Ricardo Muñoz.[4] Initially I wrote it because I felt a bit
guilty. In the dissertation, I was really just focused on changing the drinking
behavior, and I had received enough background in broad spectrum therapy that I
felt like I really ought to be talking about something broader than just
drinking and how it fits into the person’s life. So my friend Ricardo and I put
together a little self-help resource with short little modules on anxiety and
anger and assertiveness and sleeping problems and so forth to give to people so
they’d have something else to consider besides what we had talked with them
about regarding drinking.
A: Did
you and he meet on internship?
WRM: He
was a year behind me at
A: Was
that also during your internship?
WRM: Yes,
during internship. I got it started before I left
I didn’t really know what I wanted
to do after internship or what I would apply for. I thought I might go into a
clinical situation. Terry Wilson had a possible research job at Rutgers at the
alcohol lab, but
A: This
is great. It gives a good framework for everybody who’s reading this to
understand the basics. Let’s go back. You said you went to college planning to
go seminary.
WRM: Yes,
I did.
A: Was
that in your family?
WRM: No,
not at all. I really felt a personal calling, a personal urge to do this. It
seemed to me that that was what I was supposed to do, so it was quite a
struggle to make the decision not to go to seminary. I found my way back into
an adult faith a couple of years later, particularly through Kathy, whom I met
in
A: That
is where Georgia O'Keeffe
came?
WRM: Georgia
O'Keeffe lived there, that’s right. I’d
been hiking. During a communion service,
I was one of the servers, and I had a pretty powerful experience of the
elements literally glowing, and I tried to understand, “What’s that about?” My
first interpretation at least was, “Well maybe I missed the path back there,”
and so I spent a couple of days up there, struggling with letting go of newly
won job security. I got to a place where
I said, “Well, if that’s what You want, who am I to say ‘No?’, so OK. But how am I going to tell Kathy?” So I came
back home and told Kathy and she said, “Well, if that’s what God wants, OK.” I
said “Doggone, I was counting on you to tell me I’m crazy!”
A: God
could have spoken through her, right?
WRM: That’s
right! But she did not give me the easy
out. So I made a list of people I really respected, pastors and seminary
professors, and I started making phone calls to say, “Here’s what I’m
thinking.” To a person, every one of
them said in essence, “I can tell you about seminary, but frankly I don’t think
it will do that much for you and you’ve got a pretty powerful ministry right
where you are, because ministers have to believe but psychologists don’t. For your voice to be there in psychology
seems to be important, but if you really want to go to seminary I’ll tell you
about it.” The first couple of calls didn’t strike me, but I kept getting the
same message over and over, and what I came out of that with was the sense that
I am on the right path. It sort of
resolved for me a nagging doubt that I had, that maybe I really had missed it
somehow or I had fooled myself. I felt that I was where I belonged, and how
that has been confirmed ever since! The
fruit that has come out of my living in that doorway between religion and
psychology has been wonderful.
A: That’s
probably something that most readers of Addiction
would know less about, that part of your work, so it would be interesting to
have you talk it about some more. This happened in the early 80’s right?
WRM:
Well, let’s see I came here in ‘76 and I was
tenured in ’82, so that was probably 1984 or so. I hit a pretty good clip publishing and was
comfortable and tenured, and things were going well. Then this happened.
A: So
what has standing in that doorway meant to you? How has it been a good place to
be?
WRM:
Being a person of
faith and also a hard-nosed scientist in the addiction field, both just fit
naturally with who I am. I started out writing a pastoral counseling text with
Kathy,[7]
thinking, “Here are some things I’ve learned in psychology that I can share
with pastoral ministers to use in their work.” That was a reasonably successful
book. It went into a second edition and was used in a number of seminaries. I
also wrote a little book for Christian laity, called Living As If,[8]
which was basically cognitive therapy and the psychology of self-fulfilling
prophecies, how that can be lived out in one’s life. Then I started passing
things in the other direction - taking things that I knew and had learned from
the religious side of my life, the spiritual side of my life, and passing those
into psychology. I think the first of those was with John Martin at AABT
[Association for Advancement of Behavior Therapy]. John was the program chair
one year in the mid-1980’s, and he told me, “As a program chair I get to do one
symposium with no questions asked. Why don’t we do one on religion and behavior
therapy?” I agreed, and we put a symposium together. The room was packed and a little book came
out of it on behavior therapy and religion.[9]
A: So
were you talking at all about addiction in that?
WRM: Not
particularly. No, this was more about behavior therapy and behaviorism and the
way in which it interacts with spiritual views of people. My chapter was about
doing cognitive therapy in a way that’s not arrogant, that doesn’t assume that
you have the right answers and the client’s got it wrong. I described an approach to help people change
their cognitions in a way that’s consonant with the guiding values and beliefs
of their life.[10]
That was pretty early, and a special interest group started up within AABT, but
was never too active.
Then I began writing about
spirituality and psychotherapy and how they could be put together. I was
invited to chair a panel on addictions for the Templeton Foundation. Sir John
Templeton told us, “What I want you to do is to tell me what do we know from
good science, about the relationship of spirituality and religion to your
area?” There was one panel on physical health, one on mental health, one on
addictions, and a fourth on neuroscience. “What do we need to know? What is
keeping us from finding out what we need to know?” That was the assignment. So
I got a group of colleagues together.[11] Many of them knew of each other, but didn’t
necessarily know each other’s interest in spirituality and religion, so when
they arrived there was a bit of, “What are you doing here?” Through
conversations over the years I had known about that side of these folks. I also
invited a couple of colleagues from NIAAA [National Institute of on Alcohol
Abuse and Alcoholism]: Margaret Mattson and John Allen. They went back and began talking to Enoch
Gordis, the Director of NIAAA, about the possibility of doing some research on
this interface. Enoch was nervous about
it but very open-minded, and bless his heart, he put together a conference on
spirituality and alcoholism. He was concerned about what might happen there,
even with a good set of papers. As I recall many of the attendees were people
from the other NIH [National Institutes of Health] institutes who came to see
what was going to happen, and if the ceiling would fall in. It went well, and
Enoch approved a request for applications for research on spirituality and
alcohol. Again, I think he worried whether they would get enough proposals, and
if they would be of good enough quality to fund.
A: What
happened?
WRM: They
received a record number of applications – over eighty, and many more good ones
than they could fund.
A: And,
how did the Fetzer Foundation fit into that?
WRM:
Fetzer agreed to fund another set of applications, a similar number to
those funded by NIAAA, which created a nice set of studies being done on this
topic. After that I received a call from NIH asking me to chair a trans-NIH
panel on spirituality and health to which all of the institutes would be
invited. Out of that came a set of papers that appeared in American Psychologist.[12] I wrote a paper with Carl Thoreson on spirituality as a cutting edge area for
health research.[13]
I think some good things came out of that panel. So I started working on an edited book on
spirituality and psychotherapy. I ran
into a colleague at APA [American Psychological Association] who asked, “What are
you writing?” She was an editor with APA Press, and I told her, “Well, you
probably wouldn’t be interested in it.” She was, and to my astonishment APA
published it.[14]
It was one of the first things they had ever published on spirituality.
Then along came an initiative from
the Pew Charitable Trusts. They issued a challenge to eight academic
disciplines to compare and contrast the dominant view of the person in that
discipline with a Christian view of the person, and explore what would be the
implications of considering the view of human nature that is held by
Christians. What would be the implications of that for scientific methodology
and areas of interest for future research?”
A: Well
that sounds interesting.
WRM:
It was. Harold Delaney and I applied
and were awarded the grant for Psychology, so I chaired a third panel. Now, the dominant Menschenbild, the model of a person in psychology is fairly
mechanistic, deterministic and very different from the way in which Jews and
Christians think about human beings and, I submit, different from the way in
which most human beings think about human nature. The basic assumptions are
very different. The panelists wrote a
fascinating set of papers that we distributed to them all in advance of the
think-tank conference. At the meeting here in
A: Do
you feel the door has ever swung back and hit you in the face? Or that it has
been pushed back? Have you paid prices
for that at all?
WRM: No,
quite to the contrary. Many wonderful
opportunities for stimulating conversations with smart people have come out of
that. In the Pew project in particular, I got to go to national meetings where
there were eight disciplines at the table, having fascinating discussions on
literature and philosophy and law, and it was just what a university is all
about. So no, I’ve felt very privileged.
You will notice, though, that my first publications on spirituality happened
after I was tenured.
A: Absolutely.
WRM: Because
it was indeed a kind of anti-tenure factor.
Certainly, in my department, there was a lot of skepticism about it at that
point, but also I developed some wonderful colleagues, students and
collaborations in this area within the department.
A: That
department is unusual in having had a number of faculty who are very interested
in religious and spiritual issues in psychology, which is, as you know, not
that common in the discipline.
WRM: And
there has been interest in the science of it, so we had dissertations and
theses on spirituality and religion in the department, which is, I think,
reasonably unusual.
A: That’s
interesting. So, now let’s go back again. You said something else early on
that….again, you often say things in a very matter-of-fact way as though of
course this is what everybody would do, but it is often unusual, what you
actually do. So, you said you decided not to go
seminary, had a lot of struggle in college, and then decided to go to graduate
school in psychology. Now, an awful lot of people major in psychology and it’s
not the matter of course that they go to graduate school. They go get jobs or they
do other things outside of psychology. What was the draw of going to graduate
school?
WRM: Well
I have been fortunate to have great mentors every step of the way. I had a
couple of professors in particular at
A: So
the call for you in psychology was knowledge, in a sense. I’m thinking because you were in college in
the 60’s and for some people the call was social action and social change;
and I don’t mean to pit them against each other.
WRM: Well,
they’re intertwined. In
A: And
you’ve kept the beard.
WRM: The
last time I shaved was some time in 1970. It was a political statement to grow
a beard back then. I remember people throwing beer cans at me from a passing
car and yelling something about a dirty hippie as I was walking down the
street. My own reason for growing it was much more mundane. I had a nasty
recurrent skin irritation from shaving, and the dermatologist told
me that I could either maintain on an expensive medication, or I could
just grow a beard and it would go away. Having a beard, though, has probably
nudged my politics to the left over the years.
A: And
playing a guitar.
WRM: And
playing my guitar, yeah. So I sort of
fit that stereotype of the 60’s. I edited an underground newspaper when I was
an undergraduate. But honestly, I’m not
sure that either of those -- scientific curiosity or social action -- was the
real call. It sounds very unhumble, but I have felt moved by God in certain
directions, not by hearing voices and seeing visions, but a door just opens and
other doors close, and I walk through that door and wow, what happens is
astonishing. I feel like there has been
some intentionality to it beyond my saying, “It would be cool to know some
things and that’s why I want to go to graduate school.” I more felt impelled in
that way and the right doors, or at least these particular doors opened. There have been various points in my life where
I have just felt like I belonged with something. Christians use the word “call” for that, but
it is a sense of “I belong with that. That’s the direction I should go in.” It
is subtle but it’s a little tugging in a way, and whenever I have paid attention
and followed one of those, amazing things have come out of it. So, there’s that
aspect of my life, too, that I’ve tried to listen well and be attentive to
those little tuggings and follow them.
A: What
happens when you ignore them? Are there times you can think of when you have
ignored them?
WRM: I’m
sure I have. I’m sure I’ve missed some of those opportunities. I don’t remember
dramatically saying, “No” to one of them, but I’m sure I’ve not paid attention
along the line and missed things. I
can’t think of any occasion of saying, “No, I’m not going to do that” and bad
things happening as a result. It’s just the opposite, that when I have taken a
chance or a risk, or believed that little voice and followed it…. I just simply can’t believe the career I’ve
had. I grew up fairly poor. My Dad finished eighth grade and worked on the
A: Do
you have brothers or sisters?
WRM: I
had one sister, Frances, who died of complications of diabetes at age eight.
They didn’t, in this little town, really know how to take care of kids with
fragile diabetes so well as we do now. So that was a huge blow to me. I was
thirteen years old.
A: You
were older than she was?
WRM: Yes,
by five years. We were close, so that was an emotional hit and also a real
faith struggle for me as well at the time. But other than
A: Let’s
move on to talk about alcohol. So you got interested in alcoholism on this
summer internship.
WRM: Yep.
Just happenstance.
A: You
know, again, lots of people meet people with alcohol dependence and they don’t
like them. You hear of course about the manipulation, the lying, “They’re not
going to change,” all of those kinds of things. You obviously had a very
different reaction. What was the draw?
WRM: I
benefited from ignorance.
A: No
one told you that they lied?
WRM: Right.
I hadn’t read anything about alcoholism. The Sobells’ work was some of the
first material that I read. I was reading the medical literature, but there
wasn’t much psychology at that point, and I hadn’t read the counseling
literature either. Knowing nothing, that summer I mostly listened. I’d had the
good fortune of being trained pretty well in client-centered counseling, Carl
Rogers’ approach, which was another one of those happenstance things. When the second year practicum came around
for us and it was time to teach basic counseling skills, nobody on the
cognitive-behavioral faculty wanted to do it.
A: This
was 1973 or so?
WRM: The
72-73 academic year. So they hired a
woman named Susan Gilmore[16]
from the counseling psychology program and she opened us up to
A: It
must have been somebody else, huh?
WRM: It
just didn’t feel right, and it certainly wasn’t my experience on my
dissertation either. The problem
drinkers I worked with there, I really enjoyed talking to them. We were doing behavior therapy, but also with
a good amount of empathic listening. In
one study here in
A: Yeah, yeah.
WRM: “Oh, that’s how you do it!” So then I went
back and began doing it that way and worked pretty well. So, the marriage of a compassionate,
empathic, human way of being with people and behavioral technologies just made
sense for me. It was definitely rooted in the training I had at
A: You really
moved away from the skills side. Your
early work, your dissertation and your work for a little while after that was
mostly focused on skills training with problem drinkers. When was your first review on motivation
published? 1985?
WRM: Yes, 1985.[20]
A: Was that a
kind of fulcrum in terms of your beginning to move away from thinking about
skills to thinking about these other factors?
WRM: No, it’s not
that black and white. The community reinforcement approach that I’ve
collaborated on with Bob Meyers[21] is very
skilled focused, and I’ve been publishing on that until relatively recently.[22] I didn’t
lose interest in that side of things.
I’ve been interested predominately in evidence-based approaches and what
seems to work.[23] At one point we studied covert sensitization
for a while, because there was a nice little literature on it.[24] It seemed to be just sitting there unused in
practice, so we did some trials with that.
I’ve continued to be interested in cognitive behavioral approaches and
certainly through Project MATCH[25] and the
COMBINE study[26]
I have continued to be actively involved with behavior therapy. In addition,
there is this interesting line of work around relationship, listening and
empathy and those other interpersonal aspects that used to be called
“non-specifics” or “general factors.”
I’ve been trying to specify them, and finding that they’re actually
pretty strongly related to outcomes.
A: Okay. Let’s talk about motivation and how you
started to focus on that and how you’re thinking about it these days.
WRM: Well, that’s
more happenstance.[27] I went
off with Kathy to
A: And, clinician
roles plays are harder than real therapy, usually.
WRM: No client is really as difficult as the client role
played by a therapist. Nowhere close,
but I didn’t know that then, so, I just did my best. I noticed that they interrupted me
frequently, which I now understand as related to the philosophical, reflective,
analytic way in which psychologists tend to be trained in
A: Yeah.
WRM: And I began verbalizing a set of decision rules that I
had been using that I was completely unaware of, that had to do predominately
with having the client make the arguments for change. I was avoiding doing so
myself, not being the person responsible to say, “You have a problem and you
need to something about it.” And, also eliciting their confidence and hope, but
especially having the client make the arguments for change. I began writing down these decision rules as
they were emerging, and gave it the working title of “motivational
interviewing.” If I had called it
anything else, I think it would have been “motivational conversation.” I sent this to a just a few colleagues, for
discussion and comments. (I learned
later that Carl Rogers used to do this, too.
He encouraged draft discussion papers.)
I sent it to Alan Marlatt, and to Ray Hodgson who had just been in
A: So first you were still thinking that something
structured needed to occur?
WRM: Yeah, there’s a lot of structure to that. I was also thinking of this as a prelude to
treatment, something you would do to encourage them to get into treatment.
A: This was modeled actually a lot after Griff Edwards’
advice condition, was it not – the advice versus treatment study?[30]
WRM: Actually, I
didn’t know Griff’s “plain treatment” paper[31] at the
time, but when I read that description later it made a lot of sense.
A: Really?
WRM: I was just delighted because it was so similar. But the Drinker’s Check-up arose because we
had done a literature review on effective brief interventions, including the Edwards
study. We weren’t the only ones finding
that brief treatment made a difference.
I did one review with Victoria Sanchez[32] and
another with Tom Bien,[33] and found
that brief interventions were working pretty well, so our control group finding
was not anomalous. We wondered, “If it
doesn’t always work, what’s true of the studies where the brief intervention
did work?” And, that’s where FRAMES came
from. So I came back to
A: For people who don’t know about FRAMES, do you want to
run through the acronym?
WRM: FRAMES is an acronym for six things that often appeared
in effective brief interventions: giving
people Feedback about their
individual status on assessment variables, emphasizing a person’s Responsibility for change, clear Advice to change, and a Menu of options for doing so. The “E” is Empathy, because whenever we asked authors about the counseling
style, which often wasn’t described in the articles, it was a fairly
supportive, empathic, respectful style; and then the “S” is support for Self-efficacy. Those things together in various combinations
seemed to be there most of the time in the brief interventions that worked, so
I guess my thought was “Let’s be intentional about that and try to build
something from the ground up that would be FRAMES from the very beginning.” And that’s where the Drinker’s Check-up came
from, which is a combination of the motivational interviewing style with giving
people structured feedback from assessment, both pieces of which seem to have
an independent impact.[34] In the first study we did with the check-up,[35] we gave
people treatment referral information and expected a higher rate of entering
treatment. It didn’t happen. Almost nobody went to treatment, but the
people who got the check-up had the gall to better on their own without the
help of a therapist! We replicated that
in a later study as well, finding that people responded rather well to single
session of what has now come to become to be called motivational enhancement
therapy -- that combination of assessment feedback and motivational interviewing.[36] These first studies were with self referred
problem drinkers from the community, which might be considered an easy
population, so the next question was what would happen with more severe
populations. Here we had series of three studies in which we randomly assigned
people coming into a treatment program to get or not get a motivational
interview. Janice Brown did one at a private residential treatment program,[37] Tom Bien
did his at the Veteran’s Administration adult outpatient program,[38] and
Lauren Aubrey’s dissertation was done at CASAA’s substance abuse treatment
program for adolescents.[39] They were done in different years by
different investigators, but they all had the same basic design.
A: These were all students of yours?
WRM: Yes, they were all PhD students of mine. Each study had a similar finding, which was
essentially a doubling of the abstinence rate for people randomly assigned to
receive the motivational interviewing session, in comparison to people
receiving the same treatment program without an initial motivational
interview. On virtually any drinking
outcome variable, there was a much larger reduction in drinking in the MI
group, even though both groups received the same treatment program otherwise. In the Aubrey study, she also examined
outpatient treatment retention and again there was big effect. The control group stayed for 8 sessions and
the MI group stayed for 20 sessions on average.
A: These were the adolescents, right?
WRM: In the Aubrey study, yes, that’s right.
A: And, they didn’t do anything with the parents?
WRM: Not much at
that point. The main focus was on the
kids. So there were three studies with large effect sizes. You really didn’t need statistics to know
that there was something going on there, and these effects were all in addition
to treatment as usual. Something that we
found later, in Jenny Hettema’s meta-analysis of MI studies,[40] is that
actually you get the most enduring effects of MI when it’s added to another
active treatment, which is sort of surprising because you have beat the effect
of the active treatment itself. What I
think is happening is that both motivational interviewing and the active
treatment are working better because they’re synergistic. You get better retention and adherence to the
treatment so it has better opportunity to work, and the effect of MI is
amplified because it’s actually increasing adherence to something else that
works.
A: In some sense, it’s opening the client to the other
interventions that are available to them.
WRM: Yes. In the
Brown study, we didn’t tell the staff, the residential treatment program staff,
which patients had received the motivational interview, and we had them do
ratings of patients at discharge. The
patients who had received MI were rated as working harder, being more
motivated, coming to group on time and having a better prognosis. There was this kind of halo around these
people in the staff’s eyes, and that predicted outcome, so basically it seemed
to be improving their involvement in the program, which was a disease model,
confrontational, fairly traditional program.
A: So when you think about the mechanisms that underlie
this, what do you think this invention is doing?
WRM: Well so far I see two likely candidates. We have pretty good evidence that the
relationship aspect of it is important by itself. Empathy has been a fairly strong predictor of
outcome -- never mind motivational interviewing, just empathy during behavior
therapy in our early study was predicting good outcomes. A study by Steve Valle also found that.[41]
A: What do you think the experience of empathy is
doing? Obviously, it’s changing the
person in some way so that they function and live differently.
WRM: I think
A: Beyond being empathic?
WRM: Yes, beyond skillful listening. Even if all you learn is
client-centered counseling with accurate empathy, that’s pretty good. That’s quite skillful. It’s not easy to learn reflective listening
and do it well. But, beyond that is this
piece that I was first verbalizing in the 1983 paper on causing people to make
the arguments for change, and there are strategic things that one does in
motivational interviewing to encourage that.
Some of them are simple, though that doesn’t necessarily make them easy
to learn, but simple - like asking an open question the answer to which is
change talk.[43] If you ask people, “Why would want to make
this change?” they usually tell you. Ask them, “If you did decide to change,
how would you go about doing it in order to succeed?”, and they tell you. There are ways to help people begin talking
about change. Then we selectively
reflect this material. Good reflections
and summaries in motivational interviewing are more likely to include the
client’s change talk than other material.
A: Do you think
WRM: I think
A: What would be
example of that?
WRM: Well, the one I
used in ’83 paper was somebody coming in trying to decide whether to have a
child or not. Do I want to have a
family? You’ve got no right steering people to reach a particular decision that
you may think is best. At least that’s
my opinion about that. In that case, you
actually have to be careful to keep your balance so you don’t inadvertently
steer them in one direction. You can
accidentally move people in one direction by not being aware of what you’re doing.
So, when you’re not wanting to steer people in a particular direction, you’ve
got to keep your balance on this. But if
you are trying to move people in a particular direction of change, you ask
certain questions and not others, you reflect certain things and not other
things. When you put together a summary,
either a transitional summary along the way or closing summary at the end of a
session, you mainly emphasize the client’s own change talk. There are many
other ways to construct a therapeutic summary, but that’s the particular way we
do it in motivational interviewing. So
that’s the directive piece and we do have some good evidence, particularly from
the work of Paul Amrhein and Terri Moyers, that change talk predicts outcome. Paul, who is a psycholinguist, found a
particularly strong relationship between commitment language and outcome.[44] Terri’s
finding it between change talk in general and outcome. So, essentially the more the person argues
for change, the more likely they are to actually change, which is consistent
with the cognitive literature on implementation intentions.[45] You
literally talk yourself into changing, but if the counselor is making the
arguments for change, then the client tends to talk himself out of changing.[46]
A: Because they
have to disagree.
WRM: That’s right,
if ambivalence is present. When you talk
to a person who is ambivalent and take up one side of the argument, they
naturally respond with the opposite arguments.
A: Again a
traditional view would be that alcoholics would say anything to get the
clinician or other people off their backs.
Clients say, “This time is different, I’m really going to change. I know everything; I need to go to meetings,
blah, blah, blah.” And, the spouse says, “Heard that a hundred times.” So, how is change talk different than what
people might view as empty change talk?
WRM: Well, the
whole dynamic is different, first of all.
What you’re talking about is a dynamic that is not unique to people with
alcohol problems. Human beings may do
anything, say anything to get out of a situation where they are being judged,
criticized, put down, or threatened. That literally evokes defensiveness. Never mind the subject, if it’s your
relationship or alcohol or your study habits or whatever it is, people just
don’t like those kinds of things happening and will try to get out of that
situation. So, motivational interviewing is a different interaction to begin
with, a different context. There are
also verbal and nonverbal clues to help you tell the difference between
dissimulation -- someone who’s just saying something to get out of there -- and
someone who is genuinely talking themselves into change. It’s easy enough to refute the cynical
assertion that, “Well, change talk is irrelevant,” because it isn’t,
empirically. It predicts outcome, and
not just in the context of motivational interviewing. The data are there. Nevertheless, it is clear to me that there
are certain situations where the person isn’t being honest. Talking to a probation officer, they may be
covering themselves so they don’t get sent back to jail. There are
circumstances under which people will do that.
Clinically, I can usually tell the difference by just asking for a
little more detail. If a person says,
“I’m going to quit drinking, I really am,” I want to know “How you going to do
that?” and “Why would you want to do that?” – to have the person unpack it a
little. If you get clear answers to
those things and there’s a thoughtful structure about why the person would want
to do that and about how to go about it, you’re moving in the right
direction. And even if that structure
wasn’t there, the fact that you asked those questions begins to create that
structure underneath it. I think
clinicians pick up those verbal and nonverbal cues without necessarily knowing
exactly what the cues are.
A: What are some
nonverbal cues?
WRM: Well, consider
when you say, “I promise.” Obviously
readers can’t see what I’m doing, but if you extend your hands forward as you
say it and make a certain gesture towards person with open hands, it increases
the intensity of the commitment. If you
shrug your shoulders while you say, “I promise”, it detracts significant
seriousness points from the intentional meaning. The gestural things that go along with speech
are cues about whether the person is really meaning it or not. Crossing your fingers behind your back is one
you see in cartoons that tells you what the person is saying isn’t really what
they mean. Some people are better at
detecting such cues, but for the most part, I don’t experience dissimulation
that often. If you’re not confronting,
judging, criticizing, trying to catch people lying, or suspicious, then people
don’t tend to behave in that way. They
behave in a very different way. The
normal human response to confrontation is to be defensive, to want to get out
of there, to feel angry or hopeless or discouraged, so that’s the response you
evoke by a confrontational style.
A: Angry push
back?
WRM: Sure, angry
push back happens. It’s one kind of
defensive response. For a few decades
the field misattributed these responses to client personality defects, but it’s
understandable as a normal response to confrontation. And, the normal response to someone being
interested in and trying to understand your view on things is to want to keep
talking to that person and to feel understood, to begin to feel hopeful about
things. Sometimes in training I say,
“Which set of clients would you rather work with?”, because they’re the same
people, responding to the way in which you are with them. This is where all the denial stuff came from,
I think. There’s never been evidence
that there’s a uniquely different set of defense mechanisms in people with
substance use disorders. It just isn’t there. And, there’s not much stable personality
structure that goes with addiction either, so if people didn’t walk through
door all looking the same, how come they are behaving the same in this
counseling setting? Well, contextual
explanations are the obvious place to look.
If you confront people and treat them badly, assume they are liars and
try to catch them, then they all begin looking the same. When clinicians say, “Every one of my clients
is in denial,” they’re telling me more about themselves than about their
clients.
A: So you’ve
evolved over time a very clear set of ideas about motivation and how to enhance
it and help people find those qualities within themselves and enable them to
change. One of things that’s interested
me for long time is the fact that there are number of other people who have
been interested in issues of motivation and addiction and have certainly done
research and written and all, but your ideas have grabbed people’s imaginations
in a way that is really unusual. You
can’t turn a page over in a journal, almost, without finding something about
motivation or motivational interviewing.
Grant applications are addressing these issues all the time, as are
clinicians. What’s different? Do you have sense of that? What in your ideas or in the way you’ve
disseminated them has made such a difference?
Because it’s a huge difference, I think.
WRM: The response
really is amazing, and it’s spread into corrections and health care and many
other areas. I’m not sure I understand
it. The verb that I use is that people
seem to “recognize” it. When they hear
motivational interviewing described, it’s not like they’re hearing it for the
first time. It’s not like, “Wow, I’ve
never thought of this before.” The
people who take to it sort of recognize it. They seem to have a sense that, “I
belong with this,” that “I knew this,” in a way. What people tell me often is not, “I never
thought of this and these are brilliant new ideas,” but rather, “You have put
into words and structured for me something that I kind of knew and have tried
to do, and you’ve helped me to do it more systematically. But, why is it that people recognize it, and
how did I even learn it in the first place?
A: You were doing
it yourself
WRM: I was doing it
without knowing it consciously, and thanks to my Norwegian colleagues, they
literally evoked it from me, called it forth from me. I guess I must have learned it from my
clients, but somehow I knew that. Michael Polanyi’s writings on “tacit knowing” really resonate for me:
that there is a lot of unspoken knowledge in many artful things. He used the example of making stringed
instruments. Someone who’s a master at
making violins or cellos knows a lot of things that are hard to put into words,
but knows which wood to select and exactly how to shape it and learns that over
time. Apprentices learn it by observing and doing it with them. There’s this tacit knowledge that doesn’t
wind up in textbooks and yet is a powerful way of knowing. I think some of that is going on here when,
not everybody, but when some people meet this they in way already know it. It’s not simple to learn. There are a lot more people who believe they
are doing motivational interviewing than actually are, but that sense of being
drawn to it and of recognition is really powerful. Honestly we haven’t done that much to
disseminate it. It just seems to flow
naturally. It took off like a rocket in
the
A: Steve
Rollnick’s piece.
WRM: Yes, Steve
Rollnick. On my second sabbatical in
A:
WRM: Yes, he
was. A remarkable man.
A: He had very
clear ideas about the diffusion of innovations.
Did his work guide you? Did you
take a deliberate approach to dissemination?
WRM: Not
really. I met Ev and read his brilliant
book on diffusion after motivational interviewing was already well out of the
barn. His theory makes sense to me, but
we never went into this proactively planning to disseminate motivational
interviewing. It seems to disseminate
itself.
A: And, you think
a lot of it has to do with a sense of recognition.
WRM: It’s what
seems to draw people to it. And I do think that MI has a lot the characteristics
that Ev wrote about as favoring diffusion.
It has trialability, for example.
You can kind of take it home and try it out, and whatever it is about
motivational interviewing, doing even a little bit of it seems to get a
different response from clients, so you get encouraged pretty early for trying
this. It offers an apparent advantage in that many people drawn to it are
frustrated that they work their hearts out day in and day out and don’t see the
change that they’d like to have, and they’re frustrated that their patients
aren’t motivated. When it occurs to them
that maybe there’s something that they can do to increase that motivation, they
want to try it. It’s got that the
perceived advantage piece to it also. It’s fairly compatible with other things
that practitioners do, so you don’t have be converted to motivational
interviewing and forswear everything you’ve done before. It fits as well with 12-step approaches as
with cognitive behavior therapy. They
combine well, so it’s not like a new psychotherapy school competing for
allegiance. It’s a tool that can be used in concert with whatever else you’re
doing and so people don’t have to change their entire outlook on life, although
I must say that this does change you when you do it. I joke that I should get informed consent
before I train people, because it changes you.
A: It also occurs
to me that it expresses a view of human beings, a certain philosophical view of
human beings that’s different than either
cognitive behavioral or 12-step kinds of models. Going back to talking about Judeo-Christian
perspectives on human beings, I’m wondering if you have some sense that you’re
tapping into an optimism and hope about humanity in this approach.
WRM: Well, it’s
certainly a way we want to think about ourselves and each other. It’s a self-fulfilling prophecy, either
way. If you assume people are defensive
and not likely to change very much in the course in their lives that becomes
true. And, if you take a more quixotic, optimistic view of human beings, that
also tends to become true. I’m not sure that behavior therapy itself has a
particular view of human beings, but behaviorism is a philosophical view of
human nature, and I’ve never been a behaviorist. I’ve been a behavior therapist, but with a
humanistic personal philosophy about human nature. As for a 12-step approach, when I read Bill
W, I hear a lot that’s familiar in terms of how you work other people – a
patient, compassionate approach that is not blaming or judging. It’s nothing like what the treatment industry
created with “12-step disease model treatment.”
Original A.A. is entirely different, and I think that motivational
interviewing is quite compatible with the original 12-step way. [47]
A: While we’re
here, why don’t we talk about Quantum Change next?
WRM: Okay. That was another product of a sabbatical. I
got interested for variety reasons in transformational change, in fairly major
shifts that happen over a relatively short period of time. I had seen some of them and certainly read
about them, and I’ve always loved A
Christmas Carol, the classic fictional representation of this, and It’s a Wonderful Life, a movie where
something mysterious happens to a person and they’re transformed by it. I just
began wondering, “Is this a real phenomenon?
Does this actually happen or is it just glasses that we put on in
retrospect?” So on the sabbatical in
A: Really?
WRM: Lots of people
called, and we offered no money. A few
people were hoping to get paid and when they found out there was no
reimbursement they disappeared, but 55 people came in and finished a 3-hour
interview for no compensation at all. We
recorded their stories, and Janet C’de Baca and I tried to understand what are
were hearing: what seems to lead up to it, what are the common elements of the
experience itself, and what changes in people.
In 35 years of research, this was the most fun I ever had with a study,
and the most uplifting.
A: Really? How so?
WRM: It was so
rewarding. I love stories, first of all. And these people kind of glow. There’s something about them that you feel
privileged to be in their presence.
They’re from all walks of life and all different ages, men and women
from different occupations and just as different as people can be, but they
have something in common which is this experience, that has some fairly
consistent qualities to it. It felt like
a privilege to hear their stories.
A: What were some
of qualities that you’d identified?
WRM: Well, leading
up to it, perhaps half the people were in some kind crisis. They hit the bottom, the end of the rope,
which was certainly Bill W’s story” also.
And in that moment is when it occurred. A third of the time they had
been praying at the moment that it happened, often for the first in a very long
time, so that also maps right onto Bill W’s experience. But for another set of people, 30 or 40
percent of them, there was nothing particularly out of ordinary. They were just
walking across the living room, or like Scrooge, just got home from work. One woman was sitting on the toilet; another
one was cleaning her toilet. Just the
ordinariness of life, and uninvited, unexpected, BAM! It just happens to people and that quality
was another common one -- the surprise of it, the unexpectedness. There was
nobody who was expecting or trying to have such an experience when it
happened. It just came out of the blue,
like for Scrooge. If you stopped Scrooge
on the way home and asked him if he would like some psychotherapy, he’d blow
you off, “I’m just fine as I am, thank you.” But, nonetheless it comes. It’s very like Maslow’s description of peak
experiences, profoundly benevolent experiences, with a transcendent quality to
them. They’re ineffable; people have
difficulty putting them into words and struggle to find a metaphor to talk
about it somehow. There is also a noetic
quality in the sense of things being revealed to them, of suddenly seeing and
realizing things. The most common example of this is the sense of unity with
all people or all creation, not being a separate individual but part of a much
larger reality. About half the people
experienced being in the presence of some Other, for whom some had a name if
they had a religious background, some had no name for it, but what they
described was always the same, which is intriguing: a profoundly, accepting,
loving presence. For just a brief moment they experienced that radical sense of
being accepted as they are, in a way that was transforming, and it left them
with a fairly permanent sense of safety -- not that they would never have
anything bad happen to them, but in some ultimate sense being very safe and
centered. Their values also shifted
radically. We did a values card sort
borrowing from the research of Milton Rokeach. The usual response was that
values were just turned upside-down, so that the things that had been highest
priority before went to the bottom of the list, and things that had been
nowhere on the radar screen before, like spirituality and forgiveness and
relationship, came to the top of list.
Men and women both moved from sexual stereotypes to a calm and
universalistic kind of perspective.[48]
A: That’s very
interesting.
WRM: It’s
fascinating. So, I took all of the
stories off to the
A: Yeah, yeah.
WRM: And the
knowledge came in a way that changed them.
Something that surprised me was that there was no evangelism, no
proselytizing sense that came of this.
They seemed to have no need to convince other people of truth of what
they saw. They knew.
A: It was very
personal in a sense.
WRM: It’s very
personal and they knew it all the way to the depth of their soul. Another
surprising thing about quantum change was they went through a one-way door and
knew there was no going back. In our
field the normative experience is white knuckle trying not relapse, but these
folks know that they are never going back.
They know that whatever they went through is a door that only goes
one-way and they knew it at the time.
And, the revelations the things that are shown to them, they know them
to be deeply true at moment they see them.
So, now I know that these remarkable changes happen, and I think they’re
not even unusual experiences. I think
they are fairly common, but it’s certainly a privilege to hear them. Most of these folks hadn’t talked about them.
If they’d told anybody, it was only a person or two. The stories sound pretty crazy. We read a couple of them blind to a
psychiatrist who opined that the person should have gone into hospital right
away. But they were fine.
A: And despite
how personal they were, they recognized the experience in the newspaper story
and picked up the phone.
WRM: They were
fascinated that this had happened to other people, too.
A: They knew it
was something out of the ordinary.
WRM: They
definitely remembered it. In fact they
usually had crystal clear memory for it, recalling sensory details of the
situation and the day and the time of day and what the weather was like. It had been 11 years on average since the
experience, and yet it was emblazoned in their memory.
A: This obviously
seems like an important topic to you. Of
all the things that you’ve done professionally, why does this one stand
out?
WRM: I still
personally feel like it’s the most important thing I’ve done. Few others would say that, and would point to
motivational interviewing, which has done some incredible things.
A: Right, it’s
all over the place.
WRM: In some sense,
that study still feels to me like the most important piece of work in my 35 years. It’s understanding something that certainly
happens in addiction recovery. If you go
to Alcoholic Anonymous you hear these stories.
We don’t understand how it works, but it really happens, and people to
whom it happens definitely know it and can tell you about it. So that struck me first of all: If this is
real, if people can literally in the course of minutes or hours be transformed
in that way, go through a one-way door and be a different person after that,
shouldn’t I be interested in that as a psychologist? We didn’t even have a name for it in
psychology. Theologians do, but not
psychologists.
A: Yeah, yeah.
WRM: So, I raise it
because I think it’s important. I raise
it because I sense in some way it’s related to MI, that what’s happening in a
motivational interview is like the same thing on a small scale around a
particular behavior. The closest model
that I can find that encompasses both of those is Milton Rokeach’s model of
personality, which few psychologists even know about. It’s a hierarchical model and it nicely
describes, for me, the things that I see happening with the discrete behavior
in motivational interviewing, and on a larger scale in quantum changes. I guess that’s it. It’s not that I understand quantum change,
but it seems like something that we ought to be interested in
understanding. Most people, though, have
no idea that I even did this study.
A: It also seems
that the messages to humanity are an important part of that in a personal and
philosophical sense.
WRM: Well, yes. I
mean, those resonate with me, too. That’s
not a unique contribution. I’ve simply reported what these people say. But, literally the Dalai Lama could be giving
you the same list of revelations. I
think these are things that come to people whether it’s through a life of
meditation or in other ways. Perhaps
it’s like an evolution that we’re supposed to go through as a race, a set of
things we’re supposed to learn and realize.
There are all these opportunities to see them, and this study is the
closest I got to it.
A: Is it an
experience you’ve had yourself?
WRM: I didn’t think
so and I’m still not convinced. But yes,
I did have an experience of this kind, that is described in the book. My daughter also had one just before we went
to Australia on sabbatical, that really peaked my interest in it, but it wasn’t
until I was almost done writing the book that I was able to connect it to an
experience of my own life.
A: It does seem
as though in much of the work you’ve done this is present. You’ve felt in a sense that your career has
been doing God’s work and in some ways this feels like one of the things that
is closest to that, in a sense because it’s really thinking about the
experience of humankind. There’s a
scientific base of the interview, but it’s certainly less mechanistic than
randomized clinical trials, and it’s allowed you to explore.
WRM: “Doing God’s
work” sounds a little too hubris for
me, but there are experiences I was brought to and invited to explore, and when
I’ve done that I’m astonished at what happens.
A: Before we do
run out of time, one of the other things that I think is really characteristic
of your career has been your collaborations and your work with students, again
in a way that I think is unusual. All through
this conversation so far you’ve been saying, “Well, I wrote something up and
sent it to a few people,” or “I asked this person do you want work
together?” That seems to be very
characteristic of what you’ve done, and I would be interested in hearing how
you think about that, the collaborations and then specifically I’d like to hear
something about students and multi-site studies which are real exercises in
collaboration.
WRM: And, in
personal, spiritual discipline, too.
[Laughs] Well, the collaboration
doesn’t seem extraordinary me, it just seems like, of course that’s what you
would do. It’s not even something that I was intentionally seeking out. It’s just that I enjoy talking to people, and
ideas arise in conversation and led naturally to, “Why don’t we do something
with this together?”
A: Yes,
absolutely.
WRM: …so that’s just fun.
And that’s coming from a profound introvert. I mean, I live waaaaay inside, but it’s the
thing I miss most having retired, those collaborations with students and
colleagues, because I’ve had such wonderful students and fun people, colleagues
over the years.
A: But, in
traditional academia people worry about getting credit for their ideas, credit
for their work, being first author, being the PI on a grant, being “top dog” or
their own dog, and again, you say, “It seems like a natural thing to do.” But, in some sense, either you were ahead of
your time, in that people now see science as more collaborative, or were a little
different. How come you didn’t worry
about all those things about credit? Or maybe you did?
WRM: No, it’s a set
of assumptions. An easy way to say that is that if you are trying to get
tenure, you probably won’t. So, I approached tenure as, “I’ve come here and I’m
going to do work that I want to do and enjoy doing, and if that’s good enough
for tenure, fine, and if not, there’s a world out there. There are all kinds of
things to do.” I know I fretted about
it some, and was wise enough not to write about religion before I got
tenure. But I’ve had more a sense of
plenty than of scarcity. That mentality
of, “I need credit for this and I need to be first,” involves believing that
there are only scarce resources around and I need to grab as much as I can for
myself and protect myself. That’s a self
fulfilling prophecy of its own. My experience has been that when I collaborate,
find ideas together and do things together, in Scott Tonigan’s words, “There is
pie as far as you can see -- so much pie, that you can’t possibly eat it all.”
Living as if -- that cycle of self fulfilling prophecy, is really potent stuff.
You can choose either assumption. You
can choose to believe that people are selfish and will be self serving and will
try to lie and cheat and defeat you and are untrustworthy, or you can assume
the opposite and you’ll have mostly the experience that you assume, with some
exceptions along the line.
A: Right, right.
WRM: So, why not
choose the reality that you want? It’s
how I came back to faith, really. I
didn’t come back to an adult faith by having a brilliant light revelation. I
came back to faith because it made sense to me to believe. It feels right to me, and the way I look at
myself and other people and the world has more integrity and meaning and
vibrancy to it through the eyes of faith.
So I choose to have faith. You don’t have any scientific proof of
this. It’s a choice, and one that to me
has been a very rich center of my life.
A: Talk about
your students.
WRM: Well, the very
best thing about my career has been the students I’ve gotten to work with.
A: How have you
worked with them? Again, many of your students have been very successful and
have done wonderful things and there’s a special talent, I think, to mentoring
students in a way that they become successful.
WRM: I hope I’ve
done it evocatively again, by calling out their own strengths. The one thing that I’ve insisted on in a
dissertation was that the student be passionate about it, had to a question to
which they just had to know the answer.
A: Yeah.
WRM: Not a
performance thing to jump over huddles and get your degree and move on to real
life, whatever that is. But, no! Do a piece of science that you just have to
know the answer to. Until they found
that I didn’t say, “Okay” to a dissertation.
That’s later in my career, actually; early on I was less experienced and
didn’t know how to do that, but at my best anyhow, I think that’s what I was
doing. So I didn’t give people studies to do.
I didn’t ask students to do my research.
I hired people to do my research, but I didn’t expect students to be
slave labor and do the next study in the series I wanted done. I wanted them to do what they wanted to do,
what they had to do, what they had to know the answer to. I think that’s a good piece of it. You care
about science when you look at it that way, when it’s a way of finding out
things that you really want to know the answers to, and you’re willing to do
the hard work and suffer a very long partial reinforcement schedule to get
there.
A: Isn’t that being
a scientist?
WRM: That’s being a
good scientist, I hope. It’s an
incredibly thin reinforcement schedule, and certainly in the beginning, it’s
very thin. I think it takes that kind of
passion and curiosity to sustains you through the early years, and I think that
if you don’t impart that to clinical psychology students, there are so many
other rewarding things they can do that they’re not too likely to want to do
science. I certainly didn’t start out to
be a scientist. In our class at Oregon,
there were 8 of us and in the first month we got together and 7 of us confessed
that we had just said we were interested in research because we knew we were
supposed to in order to get in, but we weren’t really. Yet, most of us wound up being academicians,
most of us wound up being scientists and some pretty good ones.
A: Yeah, yeah.
WRM: We caught it
in the course of our training at
A: Any
regrets? Opportunities missed? Things
you wished you hadn’t done?
WRM: There are
certainly things I could have done better.
I don’t regret being an introvert. That’s who I am, and, in the interest
of time management I’ve been very on-task in the office. So, when I’ve been at work, I’ve been
working! If I had 10 minutes in between
meetings, I’d be doing something for that 10 minutes, and that’s served me
well. But, what that means is you miss
having coffee with people, you miss going down the hall and chatting, you miss
developing some of those friendships with people at work that happen
otherwise. So, I’m sure I’ve missed
opportunities for good relationships that way. And, in my early years, I got
some not so good evaluations around that as well. I’m just not as sociable as one might be, so
I’m sure there are lots of opportunities in life that I’ve missed along the way,
but what has happened has been just remarkable and wonderful. So, I guess if
it’s a regret it’s that I’ve not spent more time with the people I’ve worked
with along the way. My really good
friends have mostly been outside of the academic circle, so a nice thing about
that is that when I retired I didn’t lose my primary circle of friends, but at
work I could have been a better friend.
A: Okay, let’s
circle back around again, one more time.
One of your accomplishments was to co-found CASAA (the Center on
Alcoholism, Substance Abuse, and Addictions) at UNM. Would you talk about the impetus for CASAA,
and how it came to be?
WRM: CASAA was originally the vision of
Leonard Napolitano, then the Dean of the
A: Your mentioning MATCH and COMBINE reminds me that we
should talk about the multi-site studies. You were very involved with or a
principal in two of them: Project MATCH and the COMBINE study. I was wondering if you could talk some about them,
particularly MATCH. How did MATCH come to be? And how did the design come to be
what it was? And what was it like to stand up the first time and say we didn’t
find what we predicted?
WRM: I remember so
much about that study. Well, the idea of
individualizing treatment was emerging in the literature, and there were these
individual studies reporting client-treatment matching, so it seemed sensible,
that perhaps the reason that there often weren’t big outcome differences among
treatments is that different people do well with different kinds of
treatments. It was a plausible idea and
I think it was the right time for that study.
The announcement was put out without a prescribed design, except that we
were to test attribute-by-treatment interactions. We knew that we didn’t have statistical power
for more than 3 treatments and we knew we wanted more than 2, so it was clear
pretty clear from the beginning there were going to be 3 treatments
compared. We figured out along the way
that you didn’t have to do prospective matching, which was what NIAAA thought
we’d be doing, because a retrospective
matching design is logically equivalent as long you randomize.[49] That freed us up a bit, for better or worse,
to consider dozens of predictor measures that might pan out over time.[50] It was a wonderful group of colleagues. Tom Babor and his staff did such a good job
both of keeping us on task and accountable and of creating a collaborative
atmosphere. I was the first study chair,
and working with them was a real pleasure. Some of my best friends in the field
are people that I met and worked with in Project MATCH, and that had a lot to
do with the quality of study that got done.
We were also in friendly competition with each other across nine sites,
so we wanted our recruitment and follow-up rates to be at least at the middle
of the pack and not everybody’s can be, but that’s what everyone was working
toward. The quality of methodology and
study performance rates that came out of that were pretty impressive, and we
learned a lot and had quite impact on treatment outcome methodology in the
alcohol field as well.[51]
A: Now, you were
well known in that group….
WRM: In what way?
A: In a number of
ways, but certainly one of them was as a person who really stimulated and
enhanced productivity, and there were a tremendous number of publications that
came out of Project MATCH.
WRM: It was
remarkable, yes. I think something over
200 publications resulted from that trial.
A: I have heard
from other investigators affectionate comments like, “Yeah, we talked about
writing a paper and then Bill wrote the first draft on the way home on the
plane.” (Laughter)
WRM: Well, that’s
my own writing style. I get a lot done on airplanes. But the general productivity in the MATCH
trial was very high.
A: But the sense
I’ve heard, from knowing many of the same people,
that you were a “stimulus” or an “inspiration” or a “nudge,” perhaps all of
those things.
WRM: I did keep a
public list of who had promised what, and where each promised publication was in
production. I brought an update of that
report to each meeting and in that particular collegial and yet competitive
atmosphere, it seemed to work.
A: I’m just
wondering how you think about that?
Clearly Project MATCH was tremendously productive in publishing, and the
COMBINE Study cost more and probably had as many data, but not too much emerged
in the way of publications. So what
happened?
WRM: Well, the
COMBINE investigative group never really gelled in the same way that happened
in MATCH. Part of that, I think, was
that COMBINE study brought together two very different research traditions,
pharmacotherapy and psychotherapy research.[52] We had to do them both well, and though they
weren’t incompatible, they were certainly really different ways of thinking
about and doing research. Just as an
example, in pharmacotherapy research, you are only interested in what happens
during treatment, and once the medication is discontinued, there’s not much
interest in what happens. Psychotherapy
researchers, in contrast, don’t get too impressed with outcomes until treatment
is over. The primary MATCH paper,[53] for
example, only reported post-treatment outcomes.
There is interest in process issues during treatment, but the outcomes
of real interest are those during follow-up.
That fundamental difference led to long debates about where the
endpoints should be. Also, no real
forethought had been given to training and quality control of the treatments.[54] That’s just not of interest in
pharmacotherapy research, and it was a struggle to make sure that we knew what
we were delivering. More generally, though,
the group just didn’t gel in the same way, and there wasn’t the same
camaraderie that helped us in MATCH.
Each of us [in MATCH] would make commitments to do things, and we wrote
those down and at every meeting the publication commitments are there and you
report on how you're doing on them.
A: Did you
reinforce change talk? Or only
commitment language? (Laughter)
WRM: I certainly
asked for it, “You haven’t started it?
Well, when will you be starting on the writing? Can we get commitment that this much will be done,
by next time?” Which I’ve also done with
my students in, I hope, a genial kind of way.
I want a specific target, that you will have this much done by this
time. And if they don’t make it, then fine.
We’ll set another target, but at least there is a concrete goal. If you don’t have a goal, it’s not too likely
to get done. So, I think it was nothing
more mysterious than that, along with the collegiality and the competitiveness
of the [MATCH] group that led to a really high rate of publications. I do remember the day the findings were
revealed to us behind closed doors…
A: From the
statisticians?
WRM: From Bob
Stout, in particular. I believe that the
opening sentence from Bob was, “Well, not all of the hypotheses were
confirmed,” To which another statistician retorted, “Not all of them? You mean NONE of them!” And, then we just heard the results, one
after another and there was this sort of sinking silence in the room. Now, it wasn’t strange to me because actually
most of my life I have not found what I have expected to find in my research,
and that’s not discouraging to me, at least after I have some time to absorb
it. It makes me curious. If I’ve had a clear reason to expect things
to come out a certain way and I’ve done the study well and it doesn’t come out
that way, that’s fascinating to me.
A: It’s
information.
WRM: It’s
information and I want to understand, “What was wrong with the way I have been
looking at things, because I’m missing something here.” I think we got there pretty quickly in
MATCH, to say, “What are we learning from this?” We got past the initial paper, which created
a vague sense that, “They didn’t find anything.” But, that’s not so. I’ve had students come to me with their
dissertation data and say, “I didn’t find anything.”
A: Yeah.
WRM: And I tell
them, “Yes, you did. You didn’t find
what you expected, but you have findings.
You did the study well. You’ve
got findings to teach you something, so believe your data.” It’s basic Skinner, you know: the data are
always friendly.
A: So what do you
think you learned or we are learning from Project MATCH?
WRM: We learned how
to do research better. We learned that
we’re terrible at matching people to the best treatments. That our idea that,
“We know best” and can tell what treatment is going to work best for somebody,
is about as wrong as it can possibly be.
Some of the smartest and most knowledgeable people around went through a
very arduous process of formulating hypotheses, and most of them just didn’t
come out as expected. A few did, but
most of them didn’t. And, that now makes
perfect sense to me: that clients are experts on themselves and we’re not the
dispensers of insight and wisdom for them.
So that was humbling in a good way.
It was certainly a surprise to the investigators that the 12-step
treatment did at least as well as the other two.
A: Yes, because
the investigators were not a 12-step group as a collective. Almost not even to
a person.
WRM: Not a one, not
a one. There wasn’t a site at which a
principal investigator was hoping that 12-step would be the winner. There was a co-investigator here at CASAA,
Scott Tonigan, but no P.I. We knew from
the beginning that one of the three treatments would be cognitive behavioral,
because that’s what most everybody at the table was doing at the time. That was a foregone conclusion. We didn’t think that comparing different
kinds of cognitive behavioral therapy made much sense, so we just put together
the best CBT we could muster.[55] There were a lot of discussions about whether
to include a 12-step treatment, but ultimately we decided that we really had to
include it. It was such standard practice,
so we decided to do it right. When we
sent our draft 12-step manual[56] off to
Hazelden to see if they thought we were on the right track, their response was
interesting. They told us that the 12-step material was good, but they were
doing a lot more cognitive behavioral things than we had included. Those, of
course, were over in the CBT manual. So,
in a way our separating of the treatments was a bit artificial, and one that we
corrected when we constructed the Combined Behavioral Intervention for the
COMBINE Study.[57] What would the third treatment be? It wasn’t obvious, but the strength of
findings on brief interventions led us to consider trying something brief, even
though there were worries about disadvantaging the treatment because was short,
and about comparing treatments of different length. So we compromised and stretched the MET
intervention[58]
from 2 to 4 sessions over the 12.
Anyhow, we agreed on the interventions and were largely on the same page
with regard to outcome measures. We got
the study up and running impressively quickly, for its complexity. It didn’t
get done on schedule or in budget, but we wound up with a longer follow up[59] and I
think there has been a lot of gold in there to mine.
A: Still being
mined.
WRM: Still is, yes.
It’s a great data set.
A: I thought the
integrity of that group in terms of designing the research and following
through, reporting what you found was really a model for science. How many
papers do you read in the literature where “Gee, there’s a positive outcome
that’s consistent with their predications” but it’s a funny variable and you
wonder how they found that variable.
It’s very clear that the MATCH group conducted that study exactly in the
way science should be conducted. I think
also, there’s a lesson in there for students.
WRM: Well, there
were a lot of us watching each other. I
guess we could have tried to be more apologetic about it, or cover it up or
explain it away or something. But what
you see is what we got!
A: Absolutely,
you did not do that. So, tell me about
retirement. You’re sort of retired but not terribly, are you?
WRM: Well, depends
on what retirement means to you, I guess.
I have no students, no classes, no grants, no employees, and no studies,
so that’s a significant change for me.
Those are the things that took most of my time, before. That’s a big change and one that I’m really
enjoying. I’m actually surprised at not
missing those things more than I do. The
lab meeting with my students is the thing that I think was the most fun, and
that I miss having. But, I have a sense
of closure about that. I mean, that
piece of my life was unbelievable, was wonderful, and there are other lives
that I also aspire to live, so I’m enjoying having time to do some other
things. I’m a Cub Scout den leader at
this point and a Sunday school teacher, and I’m trying my hand at writing
choral music. I love putting voices
together and the sounds that one can produce with a chorus, so that’s a real
passion for me. I’m an absolute duffer
at it, on a steep learning curve, but I’m learning, and as with motivational
interviewing even a little bit can be really rewarding. I sing in a church choir, so I can bring
things in and we sing them, or sometimes I say, “Sorry, I’ll go work on that
some more.”
A: Are you doing
anything that’s connected to your past life?
WRM: Well, all of
this has roots in my personal history, but if you’re asking about work:
motivational interviewing. I resigned
from all the professional and scientific organizations except for the
Motivational Interviewing Network of Trainers.
A: The MINT?
WRM: Yes, the
MINT! I do love acronyms. So that’s the only annual meeting that I go
to, the only one in which I remain active. I get to interact with people who
are teaching MI, and I still enjoy doing training myself. I don’t do a great deal of it, and the MINT
runs itself now. I’m there as kind of a
grandfather, but I don’t vote, and there’s nothing that I really need to
do. The MINT group is just such a
wonderful group of people. There is something about people who are drawn to MI
at that level, who not only want to do it, but want to learn how to do it
really well and then teach it. It’s
either the kind of folks who are drawn to this in the first place, or that learning,
providing and teaching MI does it to you.
I’m not sure which it is – probably both. MINT attracts people who are very collegial
and not, “I need to be first author.”
It’s a generous, non-commercial group, always willing to give away good
work and share it to help promote quality practice. It’s just a privilege to be part of that
group, and teaching MI is so much fun.
It’s rare to have people not respond well [to MI]. I guess the worst trainings for me have been
those where people were told, “You are going to learn MI whether you like it or
not!”
A: It seems to go
against MI spirit somehow…
WRM: It does
indeed! That’s right, there’s something incompatible with that, you know.
A: It’s like
mandating people to go to AA, I suppose.
WRM: But even
there, as in AA, many people come around and say, “Oh, well, I think I could
probably use some of this.” So, even
with a rough start you can get somewhere.
It’s fun to teach and it’s learnable.
You don’t have to get it by osmosis. We can actually suggest
specifically what to do next to learn more, and become more skillful.[60] I’m still very selectively doing some
trainings at beginning or advanced levels.
That’s pretty much it. I’ve
stopped reading journals. I’ve stopped
keeping up with the literature so I’m very quickly going to become a dinosaur
and not even appropriate to speak at scientific meetings because I’m not doing
new science now. All of the studies on
my guilt list are written now and accepted for publication, so I have nothing
else that taxpayers funded that I have to write up. That’s all done, though I do have some more
books in me.
Endnotes
[1] Sobell, M. B., & Sobell. L. C. (1973). Individualized
behavior therapy for alcoholics. Behavior Therapy, 4, 49-72.
[2] Lovibond, S. H., & Caddy, G. R. (1970). Discriminated aversive control in the
moderation of alcoholics’ drinking behavior.
Behavior Therapy, 1, 437-444.
[3] Miller, W. R. (1978).
Behavioral treatment of problem drinkers: A comparative outcome study of
three controlled drinking therapies. Journal of Consulting and Clinical
Psychology, 46, 74-86.
[4] Miller, W. R., & Muñoz, R. F. (2005). Controlling your drinking.
[5] Miller, W. R., Gribskov,
C. J., & Mortell, R. L. (1981). Effectiveness of a self-control manual for problem
drinkers with and without therapist contact.
International Journal of the
Addictions, 16, 1247-1254.
[6] Miller, W. R., Pechacek, T. F., &
[7] Miller, W. R., & Jackson, K. A. (1985). Practical
psychology for pastors: Toward more effective counseling.
[8] Miller, W. R. (1985).
Living as if: How positive faith
can change your life.
[9] Miller, W. R., & Martin, J. E. (Eds.)
(1988). Behavior therapy and religion: Integrating spiritual and behavioral
approaches to change.
[10]
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[14] Miller, W. R. (Ed.) (1999). Integrating
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